GENERAL CONDITIONS FOR ONLINE SALES
These Online Conditions apply exclusively to the remote sale via the web of products duly described and illustrated as shown on
the website www.calzedonla.vip (hereinafter “Product/s”).
In the event of changes to the Online Conditions, the Online Conditions published on the site at the time the order proposal was
sent (hereinafter the “Order Proposal”) will be applied to the purchase, made by the purchaser of the Products (hereinafter
“Customer” or “you”). It is possible to verify any previous versions of the Online Conditions in the appropriate section of the Site,
which will be available for saving and printing. Seller reserves the right to amend any portion of the Online Conditions at any time
and without prior notice to Customers; as such, Customers must make sure they review the current Online Conditions prior to
making a purchase on the Site. Any amendments or updates to any Online Conditions shall be effective upon publication on the
Site.
The Customer is requested to read and to accept these Online Conditions before submitting their Order Proposal. Submission of
the Order Proposal implies full knowledge and explicit acceptance both of these Online Conditions and of what is indicated in the
Order Proposal.
For legal information, please refer to the sections:
Privacy Policy
Site Use Conditions
Cookie Policy

1. SUBJECTS
   1.1 The seller of Products (hereinafter “Seller”) is calzedonla USA Inc. with registered legal office in Funaro & Co. Empire State
   Building, 350 Fifth Avenue, 41st Floor, New York, NY 10118 and administrative headquarters in 1350 Broadway Room 720,
   New York, NY 10018. United States, email hello@calzedonla.com. United States Business Registry no. EIN 38-3988701.
   1.2 These Online Conditions govern the purchase of products on www.calzedonla.vip (hereinafter the “Site”) and do not,
   however, regulate the sale of products or services by parties other than the Seller that may be present on the Site via links,
   banners or other hypertext links. The Seller is not responsible for the supply of goods or services by third parties.
   1.3 The Customer will be identified using the data provided in the Order Proposal. Customers shall not provide false and/or
   made up information: the Seller is exempt from any responsibility in this regard.
   1.4 The offers of Products on the Site are directed at Customers of legal age. By placing an order through the Site, you guarantee
   that you are over 18 and have the legal capacity to enter into binding contracts.
2. METHOD OF CONTRACT COMPLETION
   2.1 The information referred to in these Online Conditions and the details contained on the Site do not constitute an offer to
   the public, but a simple invitation to formulate an Order Proposal. After placing an Order Proposal, the Customer will receive
   an e-mail confirmation of receipt (hereinafter “Confirmation of Order Receipt”). This email does not constitute an
   acceptance of the Order Proposal, which is considered accepted only when the Customer receives an additional email
   confirmation that the Order Proposal has been accepted and that the Products are being shipped (hereinafter “Order and
   Shipping Confirmation”). The Customer will be charged once Products are shipped. Thus, no contract exists between the
   Customer and the Seller until the Order Proposal is explicitly accepted by the Seller by sending the Order and Shipping
   Confirmation.
   The online purchase contract (hereinafter the “Contract”) will therefore only be considered entered into when the
   Customer receives the Order and Shipping Confirmation (“Contract Conclusion Date”): from this moment forward the Order
   Proposal will be simply defined as “Order”.
   2.2 Before transmitting an Order Proposal, the Customer will be asked to confirm that the Online Conditions have been read
   and accepted, including the clauses that determine unfavorable conditions for the Customer (for example limitations of
   liability, right to terminate the contract, exceptions to the jurisdiction of the judicial authority, etc.).
   2.3. Upon conclusion of a contract, the Customer will receive the Order and Shipping Confirmation by email, containing:
   -a reference to the Online Conditions, already read and accepted by the Customer when the Customer had sent the
   Order Proposal and a recap of the Order Proposal
   -information and images of each product and their corresponding prices;
   -the method of payment selected;
   -the location and means of delivery and the costs relating to shipment;
   -a link to the conditions for returning Products;
   -a link to the Privacy Policy.
   2.4 The Seller reserves the right to request further information relating to the Order Proposal via e-mail or telephone before
   sending the Order and Shipping Confirmation.
   2.5 The Seller reserves the right to reject Order Proposals in whole or in part, from a Customer for any reason. In these cases,
   we will inform the Customer via email that the Order Proposal has been rejected. In such cases, the amount placed on hold
   against the chosen payment method will be released. The Seller shall not be liable to the Customer or any other third party
   for refusing to process or accept an Order Proposal. If only certain Products ordered by the Customer are unavailable, any
   Products forming part of the same order which are still available will be shipped and charged to the Customer.
   2.6 The Seller agrees to deliver the ordered Products as soon as reasonably practicable (taking into account the method of
   shipment selected by the Customer) and in any case, no later than 30 (thirty) days from the Contract Conclusion Date. The
   Seller shall not be liable for failure to ship or deliver the Products by the estimated delivery dates, and the Customer shall
   not be entitled to any refunds or cancellation of orders as a result of delayed shipment. Notwithstanding the foregoing, in
   the event that the Seller is unable to ship an order within 30 (thirty) days of receipt of payment in full, the Customer will
   receive an email from the Seller notifying the Customer of the delay in shipment. At such time, the Customer will have the
   option of cancelling the order for a full refund or consenting in writing to the delay.
   2.7 Although the Seller constantly adopts measures to ensure that the photographs shown on the Site are faithful
   representations of the Products, some variations are always possible due to the technical characteristics and color
   resolution features of the computer used. Consequently, the Seller is not responsible for any inadequacy of the graphic
   representations of Products shown on the Site due to the aforementioned technical reasons, as such representations are
   merely illustrative.
3. SPECIFIC CONDITIONS OF SALE OF PERSONALIZED PRODUCTS
   3.1 It is possible to customize some Products (hereinafter “Personalized Products”) by the Seller affixing a word, a symbol, a
   number or a sentence to them (hereinafter “Text”), which shall be subject to Seller’s prior approval in each instance, in the
   Seller’s sole discretion for any reason. The Seller’s decision to reject the Text proposed by the customer will result in the
   cancellation of the Order Proposal.
   The Text may never be offensive, pornographic, defamatory, blasphemous, racist, discriminatory, nor may it ever contain
   threats and incitements to violence, nor carry names or nicknames of well-known personalities or, in general, violate the
   rights of third parties, in particular rights of intellectual property or registered trademarks of third parties.
   By placing an order for Personalized Products, the Customer:

• declares and guarantees that the Text requested for the Personalized Product does not fall within one of the prohibited
  categories;
• declares to assume all responsibility regarding the Text requested;
• declares to indemnify and hold harmless the Seller, its affiliates and companies belonging to the Seller Group from
  any costs, expenses, damages and losses suffered by them as a result of the use of any Text affixed to the Personalized
  Product;
• guarantees to the Seller, its affiliates and companies belonging to the Seller’s Group the non-exclusive, irrevocable,
  royalty-free right, fully transferable to third parties, to use and reproduce the Text chosen by the Customer for the
  Personalized Products.
  3.2 In consideration of the nature of Personalized Products and the fact that they are made specifically for the Customer, they
  cannot be returned, refunded, exchanged or replaced. Therefore, Article 7 of these Online Conditions will not apply to
  Personalized Products.
  The legal guarantee for non-conforming products, provided in article 8 below remain fully applicable.

1. SALES PRICES AND SHIPPING COSTS
   4.1 The prices of the Products (hereinafter “Price/s”) and the shipping costs (hereinafter “Shipping Costs”) are those indicated
   on the Site and at the time of the transmission of the Order Proposal.
   Prices and Shipping Costs are not to be considered inclusive of taxes, duties and any costs related to customs duties (unless
   otherwise specified in the Order Proposal). State taxes are calculated at the time of checkout, and vary state by state. In
   the event of Product returns, the Shipping Costs already paid by the Customer shall not be refunded.
   4.2 In the event that any items on the Site are mispriced, and the Price listed on the Site is lower than the correct sales price of
   the Product, the Customer will be contacted to verify if he wishes to buy the Product at the correct price. In the event that
   you do not wish to proceed with the purchase, the Order Proposal will be canceled. If the price indicated on the Site is
   higher than the correct sales price of the Product, the Seller may unilaterally adjust the Price and the lower price will be
   charged.
2. PAYMENT METHOD
   5.1 Payment can be made in one of the ways listed in the “Payment Method” section on the Site.
   5.2 Major credit and debit cards are accepted. Payment with credit card will not incur any additional charges. The Customer
   making the payment confirms that they are the holder of the credit card used. In the absence of these conditions, it will not
   be possible to proceed with the Order Proposal.
   At the time the Order Proposal is sent, the amount corresponding to the total in the Order Proposal will only be held on the
   card, but not charged: the actual charge will only be made at the time of Order and Shipping Confirmation.
   In the event that it is not possible to clear the payment for the amount charged, the Order Proposal will automatically be
   cancelled.
   Please note that the Seller will receive or store Customer’s credit card, which is managed directly by the third party who
   administers the payment. The Seller will be able to have access only to the partial information that the Client decides to
   save (by way of example; type of credit card, expiry date, card holder); those information are insufficient to identify the
   credit card but useful for Client’s next purchases.
   Therefore, under no circumstances the Seller can be responsible for fraudulent use of the credit and debit cards and prepaid
   cards by third parties.
3. DELIVERY AND SHIPPING
   6.1 Each shipment contains:
   -Products ordered and any giveaways, if applicable to the Order;
   -accompanying documentation required in the dispatch country;
   -information and marketing materials.
   6.2 The commercial document/purchase invoice relating to the Order will be made available on the Site, in the Customer
   section or, in the case of an unregistered Customer, on the page containing Order details, and in any case it will also be in
   the Order and Shipping Confirmation.
   6.3 The Products will be delivered by a courier identified by the Seller. It is possible to consult the “Shipping” section on the
   Site at any time for additional information on costs, times and shipping methods. Upon delivery of the Products to the
   applicable carrier, the risk of loss or damage shifts to the Customer. Delivery is deemed complete and title to the Products
   passes to the Customer upon acceptance of the shipment by a common carrier.
   Products may be delivered in the following ways:

• delivery to the address as indicated by the Customer;
• delivery to a sale point of the brand for collection by the Customer;
  6.4 In the event of collection of the Products from a sales or collection point, after the arrival of the Products at the agreed
  collection point, the Customer will be notified and will be able to collect the Products according to the procedure used by
  the operator who manages the service. From that moment, will have 10 (ten) days to collect the Products (personally or
  through a delegate).
  At the time of collection, the Customer shall:
• show the Order and Shipping Confirmation email;
• sign the collection form.
  If the Customer is registered with the Loyalty Program, it will be sufficient to:
• provide the first and last name, or to show the loyalty card or Order and Shipping Confirmation email;
• sign the collection form.
  6.5 Failure to present the documentation required for collection, the non-collection of Products within the deadline indicated
  above as well as the missed delivery of Products sent to the address selected by the Customer, will result in the cancellation
  of the Order and in the reimbursement of the entire amount paid, excluding shipping fees, which will be made using the
  same payment method used for purchase. Any amount paid for the Personalized Products (Art. 3) and for expenses set
  forth in Cl. 7.4 shall not be refunded.
  6.6 Upon receipt of the Products, it is the Customer’s responsibility to verify the integrity of the Products and check for any
  immediately evident damage to the packaging (for example: wet or damaged box, etc.). In the event of anomalies, the
  Customer will be required to identify them within 24 (twenty-four) hours of receipt of the Products and refuse delivery.
  Otherwise, the Customer will forfeit the right to exercise their rights in this regard. The statutory warranty for defective
  products provided for in paragraph 8 remains in full force and effect.
  6.7 The Seller shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control,
  including, without limitation, acts of God, war, acts of terrorism, insurrections, riots, embargoes, fires, strikes, delays in
  transportation, inability to obtain supplies of raw materials or equipment used in the manufacture of the Products, failure
  of any party to perform any contract with the Seller related to the production of the Products, blackouts or governmental
  laws, regulations, orders or actions.

1. PRODUCT RETURNS
   7.1 The Customer may return Products purchased on the Site within 30 days from the date on which the Products are delivered
   to the Customer (the “Returns Window”). Products may be returned via mail or to any store within the USA. Exchanges are
   not accepted.
   PARTIAL WITHDRAWAL: in case of Customer’s choice to return only some of the Products purchased in the same Order, the
   Shipping Costs will not be refunded.
   Without prejudice to the above, the Client has the right to receive the refund of the Shipping Costs in case the Client returns all
   the Products purchased in a sole Order, even in more shipping, within the 14 days from the Client’s declaration to withdraw
   from the Order.
   If an Order contains multiple Products, they must all be returned within the Returns Window.
   7.2 Returns Process. To return Products, the Customer has the following options:
2. Registered Customer: Access the “My Account” section of the Site after authentication with a username and password.
   In the “My Orders” section, the Customer can click on the respective Order from the list of Orders placed and submit the
   Return Form.
   2.Unregistered Customer: Access the “Order Status” section and enter the Order number shown on the Order and Shipping
   Confirmation email and the surname entered for the billing information. The Customer will then be able to access and submit the
   Return Form.
   In order to obtain a refund, the Customer must return the Products according to the terms of 7.2 and 7.3 below., and ALL returns
   must be received by Seller within 14 (fourteen) days after submitting a Return Form in accordance with the above.
   7.3 Condition of Returns. The return of Products is subject to the following conditions:
   Within 14 (fourteen) days after the submission of a Return Form, the Customer shall return the Products to Seller using one of
   the following options:
   (1) send the Products appropriately packaged to the Seller, choosing one of the following:
   a) drop off at a collection point with the prepaid shipping label included in the order package
   or
   b) drop off at mail carrier of Customer’s choosing with shipping paid by the Customer
   (2) return the Products to one of the participating chain stores (if existing) in the country corresponding to the
   Site on which the Order was made, and present:
   a) the return authorization email;
   or
   b) Order number
   or
   c) if the Customer is registered with the Loyalty Program, first and last name or the loyalty card or Order
   and Shipping Confirmation email
   7.3 (a) The return of the Products will not be allowed in outlet stores and tax/duty free shops.
   7.3 (b) the Products returned (hereinafter the “Returned Products”) must be returned in their entirety. Partial items will not be
   accepted and can be refused in the sole discretion of the Company.).
   7.3 (c) the Returned Products must be returned in the condition in which they were received, unworn, unwashed, unused, with
   no signs of damage, and must have all original tags and labels attached.
   7.3 (d) For Products purchased in connection with specific promotions (for example 5×4, 3×2, buy X get Y etc), Customers
   may return portions of the promotions, so long as each Product being returned is returned in its entirety. In this case,
   the promotion price of the Product actually paid as shown on the purchase invoice will be refunded, excluding any
   shipping expenses.
   7.4 Without prejudice to the provisions under Cl. 7.1 above relating to partial withdrawal, in the event of a
   Customer exercising the right of withdrawal, the Seller will reimburse the Customer all payments made for the purchase
   of the Returned Products, except for the following expenses which, if applicable, will be charged to the Customer:

• the extra costs relating to the Order shipping (already paid by the Customer when the purchase has been executed), in
  case the Customer would have selected a carrier and/or shipping method other from the standard shipping method
  proposed by the Seller. The mentioned extra costs will be refunded to the Customer only in case the Seller shipped
  products different from the Products ordered or in case the Products are defective;
• any additional expense sustained in the order (for example: cash on delivery, gift wrapping cost, etc.).
  7.5 Return Inspection. After submitting a Return Form and receipt of the Products by the Seller in accordance with Sections
  7.2 and 7.3, the Customer will receive an e-mail confirming the return has been received by Seller (hereinafter
  “Confirmation of Return”). If the return is accepted, the Customer will receive an e-mail confirming approval
  (hereinafter “Return Approval”).
  7.6 Refunds/Gift Cards.
  The Seller will reimburse the Customer according to Section 7 no later than 14 days from Seller’s receipt of the Returned Products.
  The refund will be (i) via the same payment method used to purchase the Products or (ii) a returns gift card. All Products
  returned will be refunded at the same amount of actual purchase, regardless of past or future promotions and/ or discounts
  changing the price when returned.
  Seller will not refund any additional expenses sustained in an order (for example: shipping, cash on delivery, gift wrapping cost,
  etc.).
  7.7. Returns in store. All online purchases returned in-store are not eligible for a cash refund; refund will be via the original
  payment method if purchased with a credit or debit card, or a returns gift card.
  7.8 Products Ineligible for Return.
  Product returns that do not comply with the procedures described in paragraph 7 will not be refunded. Within 10 days of delivery
  of a return rejection email, the Customer may choose to have the Products shipped back to the Customer in the condition
  in which they were received by the Seller, with the Customer responsible for all costs associated with such. If the Customer
  does not request the return of the Products within said time period, the Customer shall not be entitled to any kind of refund
  and authorizes the Seller, and any of its affiliates or agents, to retain the Products and to dispose of such Products as it sees
  fit.
  Personalized Products cannot be returned.
  Final Sale Products cannot be returned.
  Products that are worn, used, damaged, or do not fit the criteria of Section 7.3 cannot be returned.
  7.9 Damaged Products. In the event a product arrives damaged or defective, the customer has a period of seven (7)
  days from the date of delivery to email customer service with the order number, name of the item and photos
  clearly identifying the damage or defect. Once the return is approved and accepted by Seller, Customer will be
  refunded the amount actually paid, including any shipping charges. The refund will be (i) via the same payment
  method used to purchase the Products or (ii) a returns gift card.
  LEGAL GUARANTEE FOR NON-CONFORMING PRODUCTS

1. LIMITATION OF LIABILITY
   8.1 The Seller is responsible for any Product defects and non-conformity from the Order, existing at the delivery. Seller shall
   determine in its discretion whether a Product is defective.
   8.2 The warranty period for defective Products is 2 (two) years from the time of delivery of the goods. This warranty is valid
   under the following conditions:
   a) the defect occurs within 2 (two) years from the date of delivery of the Products;
   b) the Customer submits a formal complaint to the Seller regarding the defects within a maximum of 2 (two) months
   from the date on which the defect was first discovered;
   c) the Customer presents the commercial document/purchase invoice or, if purchased as a Loyalty Customer,
   presentation of the loyalty card or communication of name and surname is sufficient.
   8.3 In the event that the Seller determines a Product is defective, the Customer will have the right to obtain without additional
   costs:
   -a refund of the amount paid for the purchase of the Products. The refund will be made through the same payment
   method used by the Customer for the initial purchase
   8.4 All costs of returning products that are recognized as defective are borne by the Seller.
   THE SELLER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS, AND, TO
   THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE SELLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
   INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
   PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE
   DESCRIPTION OF THE PRODUCTS CONTAINED ON THE ORDER CONFIRMATION.
   NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE
   LAW, IN NO EVENT WILL THE SELLER BE LIABLE FOR ANY LOSS, DAMAGE OR CLAIM FOR ANY INDIRECT, SPECIAL,
   INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, REVENUE, OPPORTUNITY OR DATA, OR DELAY,
   WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY.
   CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN
   DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY
   NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. NOTWITHSTANDING THE FOREGOING, IN THE EVENT
   THAT THE SELLER IS FOUND LIABLE IN RESPECT OF ANY LOSS, DAMAGE OR CAUSE OF ACTION (WHETHER CONTRACTUAL,
   EXTRA-CONTRACTUAL OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCT, THE SELLER’S LIABILITY
   SHALL BE STRICTLY LIMITED TO THE PRICE OF THAT PRODUCT.
2. CONTACTS
   When the Customer sends email, text message (SMS) and any other communication through mobile or computer (by way
   of example: chat), the Customer is communicating by written in an electronic format. Please be aware that the Seller can
   communicate with the Customer in various ways, for example via email, text messages (SMS), or by posting messages
   and communications on the Website.
   For any further information, please contact the Customer Service c/o calzedonla Digital d.o.o.Matrix Building5th floor
   Slavonska Avenija 1C 10000 Zagreb (Croatia) to the addresses indicated in the instant messaging (“bubble chat”) and in
   the FAQ on the Site.
3. PRIVACY
   Please familiarize yourself with the Privacy Policy published on the Site to obtain all information on how we manage your
   personal data.
4. APPLICABLE LAW, SETTLEMENT OF DISPUTES AND JURISDICTION
   These Online Conditions and their interpretation shall be governed by the laws of the State of New York without regard
   to its conflicts of law rules. Any disputes hereunder shall be resolved in the courts of the State of New York, County of
   New York. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any purchase
   or sale hereunder.
5. MODIFICATIONS AND UPDATES
   These Online Conditions may be modified at any time. The Customer will be required to accept the Online Conditions in
   force at the time of purchase. New versions of the Online Conditions will be effective from the date of publication on the
   Site and in relation to Orders submitted after that date. It is possible to verify any previous versions of the Online
   Conditions in the appropriate section of the Site.
   Version updated on [January 9, 2024]